About Next Level Tech

Next Level Tech was founded in Peoria, Arizona with offices in Phoenix, Arizona. It is our daily mission to be the best IT Company in the valley. Offering business to business Information Technology (IT) services to other small and medium businesses located throughout the country. We work with other business owners and managers to make business operations more efficient and to create competitive advantages for your company.

After watching fellow small business owners struggle with technology issues, the idea for Next Level Tech was born. Too many businesses are encountering daily struggles with their technology and that is taking time away from revenue producing opportunities and causing inefficiencies.

Our Approach

At Next Level Tech, we help fellow business owners and managers Eliminate the Burden of IT. Our goal is to help every company break free from the burdens of Information Technology by letting us handle the “dirty work”. We will strive to understand your business so that we can help you start using technology as a competitive advantage for your business.

Our simple approach starts with having a professional, friendly representative visit your location. From there we will sit down with you or your team and talk shop. We will work to understand your business and how Information Technology impacts the business. Once we understand that, we can dive in on the specific IT issues you are facing and come up with a plan to ease the pain. We always promise to keep the IT jargon and acronyms to a minimum and explain everything to you at your comfort level.

We would love to learn more about your business and how we can help you Eliminate the Burden of IT.

Next Level Tech provides the following services:

Meet the Owner

Ken Kropp

Ken attended the University of Nebraska and earned a BS in Computer Engineering with a minor in Business Administration. Ken is an information technology expert with deep experience working with PCs, Linux, and Apple devices in small and medium business settings. Initially, Ken worked as an Electrical Engineer in the manufacturing and engineering sector. Ken also dabbled in IT at this stop and realized he would focus his career away from engineering and fully into IT.

From there, Ken moved on to a software development company working in the mortgage industry. With the impending housing crisis of 2008, Ken knew he needed to get out of the mortgage sector. Ken’s next stop was in the healthcare retirement community sector. He took over the IT operations at Royal Oaks Lifecare Community in Sun City, Arizona. Ken worked there for 8 years with his biggest project being building a wholly owned and managed data center on site.

Ken’s last stop was in the food and retail sector. Ken worked at Sprouts Farmers Market for over 6 years managing a team of engineers responsible for the day to day IT operations at Sprouts.

Put our years of IT expertise and knowledge to use at your business today!

Next Level Tech
Based on 24 reviews
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Chris Scott
Chris Scott
17:22 02 Jul 22
Working with Next Level Tech has been great for our team. Being a younger... company in a bit of a start up phase, it's been great having the IT portion (licensing, software, hardware, etc.) taken off our plate. We/I work directly with Ken Kropp.Coming from my previous job(s), I've never really had a very strong IT department or point of contact. Often I would end up being the "IT Guy" which would take away from my normal work. Ken has changed our expectation of support completely. It's been quick, easy, and painless. When something like licensing or issues obtaining hardware comes up, Ken is in front of it and gets us the information we need to make informed business decisions.read more
Max Frederick
Max Frederick
17:16 24 Feb 21
Ken and Next Level Tech is hands down the best managed IT services company in... the area. They were able to manage all of our needs on the backend with professionalism and at a rate that was more than fair. Truly would recommend them to any business' in the area looking for IT supportread more
Brian Pavnick
Brian Pavnick
19:21 07 Jan 21
Ken has helped my small business with quality technical guidance and support.... I'd highly recommend if you have a small business and are in need of IT services.read more
Justin Brittain
Justin Brittain
19:42 06 Jan 21
Without hesitation, I highly recommend Ken / Next Level Tech for your next... project. I have worked professionally with Ken for 5+ years now. He has a passion for technology, is creative in his approach, and delivers outcomes.read more
Michael Firey
Michael Firey
22:07 11 Dec 20
I met Ken at the Thrive conference. I was impressed with his knowledge and... approach to tech. I am in the tech field as well so great recognize great.read more
Diana Streater
Diana Streater
17:11 09 Nov 20
Due to Covid I wasn't able to help my parents install a video streaming device... and I am so thankful Ken was there to help. Ken is extremely knowledgeable and professional. He ran into a few issues that he was able to quickly evaluate and complete the job. I highly recommend Ken for all your technical business needs.read more
13:18 04 Nov 20
As a small business owner down time means loss of revenue. One call to Ken and... he was able to diagnose and resolve my server issues in a single visit! He was very friendly and professional and made my small business feel like a large corporation. Thank you Ken!read more
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